This is a 1 day course.
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, the issues relating to religion, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?
With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this one-day workshop, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.
Who should attend?
SMME Business Owners, Supervisors, Team Leaders and Line Managers
Upon completion of course, participants should be able to:
- Understand what accountability is and what events in history have shaped our view of it
- Identify the requirements for personal and corporate accountability
- Understand the cycle of accountability and the fundamental elements required to build an accountable organization
- Identify what individuals must do to become accountable
- Build skills required for accountability, including goal-setting, giving and receiving feedback, and delegation
- Pinpoint ways to build ownership in your organization
- Isolate areas for further self-improvement
What you will learn:
- Defining accountability
- Creating an accountable organization
- Setting goals and expectations
- Doing delegation right
- Offering feedback
- A toolbox for managers