Time Management: Get Organized for Peak Performance

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.

What Will Students Learn?

  • Better organize yourself and your workspace for peak efficiency.
  • Understand the importance of, and the most useful techniques for, setting and achieving goals.
  • Identify the right things to be doing and develop plans for doing them.
  • Learn what to delegate and how to delegate well.
  • Take control of things that can derail your workplace productivity.

What Topics are Covered?

  • The Power of a Change
  • Changing Our Perspective
  • Setting Goals
  • Planning Tips and Tricks
  • Setting a Routine
  • Doing it Right
  • Putting an End to Procrastination
  • Getting Organized
  • Organizing Your Files
  • Managing Your Workload

 

Conflict Resolution: Getting Along in the Workplace

All of us experience conflict. We argue with our spouses, disagree with our friends/colleagues, and sometimes even quarrel with strangers. At times we lose sight of the fact that all this conflict is normal. So long as people are individuals there will be the potential for conflict. Since you can’t prevent conflict, the most important thing is to learn how to handle or manage it in productive ways. What is critical for resolving conflict is developing an understanding of, and a trust in, shared goals. It requires openness, discipline, and creativity. Showing respect for other people and not blaming them enables people to work for mutual benefit. These are the skills that you will develop in this two-day workshop.

What Will Students Learn?

  • Understand what conflict is and how it can escalate.
  • Recognize the five most common conflict resolution styles and when to use them.
  • Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  • Strengthen staff trust and morale.
  • Become more confident of your ability to manage conflicts to enhance productivity and performance.

What Topics are Covered?

  • The positives and negatives of conflict
  • Types of conflict
  • The Johari Window
  • The five stages of conflict
  • Your conflict resolution style
  • The Communication Funnel
  • Questioning and listening skills
  • Seven steps to ironing things out
  • Facilitation skills
  • Setting norms

 

Stress Management

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This one-day workshop explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day.

What Will Students Learn?

  • Understand that stress is a positive, unavoidable part of everybody’s life
  • Recognize the symptoms that tell you when you have chronic stress overload
  • Identify those situations in your life that cause you the greatest stress
  • Identify those actions which add to your stress
  • Change the situations and actions that can be changed
  • Deal better with situations and actions that can’t be changed
  • Create an action plan for work, home, and play to help reduce and manage stress

What Topics are Covered?

  • Defining Stress and How It Affects Us
  • What Is Stress About?
  • Building a Solid Foundation
  • Mental Strategies
  • Stress at Work
  • Stress at Home
  • Time Management Tips
  • Drainers and Fillers

 

The Minute-Taker’s Workshop

No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop.

To ensure that meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place.

If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this one-day workshop you will understand your role as a minute-taker and the best techniques for producing minutes that include all the essential information needed.

What Will Delegates Learn?

  • Recognize the importance of minute-taking.
  • Develop key minute-taking skills, including listening skills, critical thinking, and organization.
  • Be able to resolve many of the complaints that affect minute-takers.
  • Be able to write minutes that are suitable for formal meetings, semiformal meetings, and action minutes.
  • Be an efficient minute-taker in any type of meeting.
  • Be able to prepare and maintain a minute book.

What Topics are Covered?

  • The role of a minute taker
  • The skills of a minute taker
  • Meeting agreements
  • Minute styles (formal, informal, and action)
  • What do I record?
  • Techniques for preparing minutes
  • The minute book
  • Taking minutes in an interactive meeting

 

Goal Setting

We all have things we want in life. The route to success is to take the things that we dream about and wish for, and turn them into reality. This one-day workshop will lead Delegates through thinking, planning, and taking action on the things they really want. They will learn ways to ensure that they get where they want to go in life.

What Will Delegates Learn?

  • Identify what’s important to you in your life
  • Use goal setting activities and appropriate language to articulate what you want in your life
  • Explain what your dreams and goals are for both the short and long term
  • Use motivating techniques to help you reach your goals
  • Understand how to deal with setbacks

What Topics are Covered?

  • Self-understanding
  • Laying the foundation
  • What’s in your bucket?
  • Getting down to business
  • Getting started today
  • Dealing with setbacks

 

Business Leadership: Becoming Management Material

This three-day workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.

What Will Delegates Learn?

  • Define your role as a manager and identify how that role differs from other roles you have had.
  • Understand the management challenge and the new functions of management.
  • Discover how you can prepare for and embrace the forces of change.
  • Identify ways to get you and your workspace organized and get a jump on the next crisis.
  • Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager.
  • Enhance your ability to communicate with others in meetings and through presentations.
  • Create an action plan for managing your career success.

What Topics are Covered?

  • Learning organizations
  • Peter Senge’s learning disciplines
  • What leadership is and is not (including servant leadership)
  • Kouzes and Posner’s five leadership practices
  • Core skills like communication, body language, delegation, meetings, and time management
  • Understanding the trust cycle and building trust
  • Managing change
  • SWOT analysis and problem solving
  • Giving effective, constructive feedback
  • Building good relationships